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Set Up Wall boards
Navigate to Configuration | Wallboards | Add.
Give the wall board a name and a description.
Select one or multiple queues and specify the order displayed.
Select desired data columns and the order displayed.
Choose a picture for your wallboard (optional).
Wallboard are linked to an organization Unit. For a user to see a wallboard, they will need a data access policy assigned directly to the organization unit.
The queue color shown on the wall board can be customized. Queues & IVRs | Select queue | Edit | Color
Last modified 6mo ago