# Set Up Scheduled Reports

Scheduled reports is in [Preview](/appendix/feature-states.md).

Scheduled reports will email a report to licensed Landis Contact Center users at the specified time interval.

1. Create a schedule
   1. Navigate to Configuration | Schedules | Add

| Options     | Description                                                                                                |
| ----------- | ---------------------------------------------------------------------------------------------------------- |
| Name        | Name of Schedule                                                                                           |
| Description | Description of schedule (Optional)                                                                         |
| Timezone    | Timezone of schedule                                                                                       |
| Is enabled  | Enable or disable the schedule. If the schedule is disabled, any reports using this schedule will not run. |
| Schedule    | This determines how often a report is sent.                                                                |

Reports can be sent hourly, daily, weekly, or monthly. Select the tab of the desired time interval and configure the details. After configuring the desired time interval, confirm your selection by reviewing the schedule description above the editor and/or the next five occurrences below the editor.

If preferred, a CRON expression can be defined on the Advanced tab instead of using the above method.

2. Create a Scheduled Report
   1. Navigate to Configuration | Scheduled Reports | Add

| Options           | Description                                                                                                       |
| ----------------- | ----------------------------------------------------------------------------------------------------------------- |
| Name              | Name of schedule report.                                                                                          |
| Description       | Description of scheduled report (Optional)                                                                        |
| Select a report   | The report that will be generated as an email attachment                                                          |
| Select a schedule | The schedule selected will determine how often the report is generated                                            |
| Run As            | The user account that will be used to generate the report. Data access policies assigned to this user will apply. |
| Email Subject     | Subject of the email that includes the report                                                                     |
| Email Body        | Body of the email that includes the report                                                                        |
| Email Recipients  | Recipients of the report email. Report recipients are required to be a licensed user in Landis Contact Center.    |
| Report Parameters | Filters can be applied to the specified report. For example, a date range or specific queues.                     |

3. After saving the scheduled report, use the Send Report button to test sending the report.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://cc.docs.landis.cloud/setup/set-up-scheduled-reports.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.