We have designed Contact Center to be a simple as possible to setup.
- Grant Contact Center service permissions to interact with your Microsoft Teams tenant
- Configure your Organization's Contact Center settings
Select Sign in with Microsoft button. We recommend using a Microsoft 365 Global Administrator account.
Complete the reCAPTCHA and click Submit.
When the service for your organization is created, sign into the service portal to continue.
To grant contact center the ability to interact with the organization's Teams and Azure tenant, sign in to the portal and navigate to Administration | Settings. Select the three Grant Permissions buttons. The requested permissions will be listed when granting consent. The permissions needed will be listed when granting consent. Also see Integration Permissions