Landis Contact Center for Microsoft Teams

About
Getting Started
Setup
Daily Usage
- Agent
  Agent Panel
  Transferring Calls
- Supervisor / Manager
  Monitor Live Calls
  Call Barge
  Pick Call
  Listen In
  Whisper In
  Listen to Recordings
  Manage Agent Status
  Manage Agent Queue Sign-ins
Analytics & Reports
Administration
Maintenance
Appendix
Definitions
- [Contact Center] Service
- [Contact Center] Organization
Service Health
- Current Incidents
- Incident Reports
What's new in Contact Center

Powered by GitBook

Administration

Administrating and configuring contact center

Last updated 2 months ago

On this page

Was this helpful?