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Agent Status
Navigate to Live Status | Agent Status
View current agent status
Column | Description | Real time or Load time |
User | Name of agent | Load time |
Agent Status | Displays the agent status (Available, Break, or Offline) | Load time |
Connected | Displays if an agent has the agent panel open. | Real time |
Connected Count | Number of Agent Panels agent has currently open. | Real time |
Last modified 1yr ago