Audio Prompts

Navigate to Configuration | Audio Prompts

Audio prompts can be created by uploading a specify formatted Audio file or by using text to speech. Once created, these prompts can be used in any queue or IVR.

To create a new audio prompt, click Add.

Option	Description
Name	Name of audio prompt
Description	Description of Audio prompt
Audio Prompt Text	Text of audio prompt
Audio Prompt Type	Select either Uploaded or Text-To-Speech

Text to Speech Options:

Option	Description
Text-to-Speech Language	Select language of the text-to-speech
Text-to-Speech Voice	Select voice of the text-to-speech
Text-To-Speech Text	Enter text to generate an audio prompt.

Upload Options

Option	Description
Upload Audio Prompt	Select local audio file to upload.

In Use By

This option displays the queues and IVRs that are currently utilizing the auto prompt.