Audio Prompts

Navigate to Configuration | Audio Prompts

Audio prompts can be created by uploading a specify formatted Audio file or by using text to speech. Once created, these prompts can be used in any queue or IVR.

To create a new audio prompt, click Add.




Name of audio prompt


Description of Audio prompt

Audio Prompt Text

Text of audio prompt

Audio Prompt Type

Select either Uploaded or Text-To-Speech

Text to Speech Options:


Text-to-Speech Language

Select language of the text-to-speech

Text-to-Speech Voice

Select voice of the text-to-speech

Text-To-Speech Text

Enter text to generate an audio prompt.

Upload Options


Upload Audio Prompt

Select local audio file to upload.

In Use By

This option displays the queues and IVRs that are currently utilizing the auto prompt.

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