Appendix
Here are the articles in this section:
Agent Status Profiles
App Service Information
Audio Prompts
Call Popup
Date Range Selector
Edit Columns
Event Webhook
Example IVR
Export to Excel
External Recording/audio prompt Storage
Filters
Hang Up
Integration Permissions
IVR Data Dip Power Automate Flow Configuration
JSON IVR Design
Languages
Microsoft Azure Cognitive Services
Presence API Service Account
Queue Alerting Type
Queue Call Back
Queue Routing Type
Remove Contact Center
Skills Based Routing
Skype for Business Hybrid
Teams API Service Account
Teams Presence Based Routing
Terms and Conditions
Timezone Reference
Transfer to PSTN
Trial Expiration