Appendix
Agent Status ProfilesApp Service InformationAudio PromptsCall PopCall Loop DetectionCreate Resource Account Using PowerShellEvent WebhookExternal Recording/audio prompt StorageFeature StatesHang UpIntegration PermissionsIVR Data Dip Power Automate Flow ConfigurationJSON IVR Design (deprecated)LanguagesMicrosoft Azure Cognitive ServicesPresence API Service AccountQueue Alerting TypeQueue Call BackQueue PriorityQueue Routing TypeRemove Contact CenterReport OptionsReroute on No Answer (RONA)Skills Based RoutingSkype for Business HybridTeams API Service AccountTeams Presence Based RoutingTerms and ConditionsTimezone ReferenceTransfer to PSTNTrial Expiration
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