Landis Contact Center for Microsoft Teams

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Appendix

Agent Status Profiles App Service Information Audio Prompts Call Pop Call Loop Detection Create Resource Account Using PowerShell Event Webhook External Recording Storage Feature States Hang Up Integration Permissions IVR Data Dip Power Automate Flow Configuration JSON IVR Design (deprecated)Languages Microsoft Azure Cognitive Services Presence API Service Account Queue Alerting Type Queue Call Back Queue Priority Queue Routing Type Remove Contact Center Report Options Reroute on No Answer (RONA)Skills Based Routing Skype for Business Hybrid Supported Browsers Teams API Service Account Teams Presence Based Routing Terms and Conditions Timezone Reference TPE Resource Account Creation Transfer to PSTN Trial Expiration

Last updated 1 month ago

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