Audio Files

Prompts and music on hold forms

The below is the required audio file format

  • 16000 Hz

  • 16-bit PCM WAV

  • Mono

If using Audacity, use the settings below:

Create your recording in Mono.

Change the project rate to 16000 Hz. See below:

Export audio file as WAV signed 16-bit PCM. See below:

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