Landis Contact Center for Microsoft Teams
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About
Getting Started
Setup
Daily Usage
Agent
Supervisor / Manager
Monitor Live Calls
Listen to Recordings
Manage Agent Status
Manage Agent Queue Sign-ins
Administrator
Analytics & Reports
Maintenance
Appendix
Definitions
Service Health
What's new in Contact Center
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Supervisor / Manager

a user that is primarily supervising or managing other users
Here are the articles in this section:
Monitor Live Calls
Listen to Recordings
Manage Agent Status
Manage Agent Queue Sign-ins