Landis Contact Center for Microsoft Teams

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About
Getting Started
Setup
Daily Usage
Analytics & Reports
Administration
Maintenance
Appendix
Definitions
Service Health
Feature Highlights
What's new in Contact Center

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Analytics & Reports

Home Dashboard Live Calls Queue Status Agent Status Wallboards Queue Summary Agent Summary IVR Summary Queue Details Agent Details IVR Details Recordings Abandoned Calls Queue Calls by Hour Agent Timeline Wrap Up Answers Callback Requests Data Collection Records Call Details

Last updated 1 year ago

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