# Settings Navigate to Administration | Settings ### General | Setting | Description | | ----------------------------------------- | -------------------------------------------- | | Timezone | Default Timezone for all users | | Grant Permissions to Remote Media | Enables call queues and IVRs | | Grant Permissions to Local Media | Enables recording and sentiment. | | Grant Permissions to the Teams Config Api | Enables creation of Teams resource accounts. | ### User Management | Setting | Description | | ----------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------- | | Allow Users to register to the system | If this is disabled, users can only be added by the admin. | | New registered users are active by default | If this is disabled, new users will not be active (and can not login) until admin manually activates the account. | | Use Security image question (captcha) on registration | | | Cookie consent enabled | | | Email confirmation required for login | | ### Security | Setting | Description | | ------------------- | ---------------------------------------------------------- | | Password Complexity | Options to configure password policy | | User Lock Out | Options to configure user lockout on failed login attempts | ### Invoice Information | Setting | Description | | ---------- | ----------- | | Legal Name | N/A | | Address | N/A | | Tax/VatNo | N/A | ### External Services | Setting | Description | | ---------------------------------- | ------------------------------------------------------------------------------------------------------- | | Microsoft Azure Cognitive Services | See [Microsoft Azure Cognitive Services](/appendix/microsoft-azure-cognitive-services.md) | | Recording Storage Location | Ability to Store recordings in your Azure tenant by specifing the Azure blob storage connection string. | | Teams API Service Account | See [Teams API Service Account](/appendix/teams-api-service-account.md) | | Presence API | See [Presence API Service Account](/appendix/presence-api-service-account.md) | ### Other Settings | Setting | Description | | ----------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Hide bot on a call's participant list | When this setting is enabled, an agent answering a queue call will not see the queue bot as a participant in the call. | | Allow agents to receive queue calls while connected to a direct recorded call | When this setting is enabled, recorded direct calls (direct inbound/outbound PSTN calls, peer to peer Teams calls, Teams meetings) will not affect queue call routing. In other words, queue calls will still route to agents that are connected to direct calls that are being recorded. **Known limitations:** 1. If a queue call is answered when connected to a direct call, the agent panel will not update with the queue call information. 2. Queues with Toast alert method will not display the alert in the agent panel. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://cc.docs.landis.cloud/administration/settings.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.