Teams API Service Account
This is an optional configuration that can be enabled to simplify queue and IVR resource account setup. If a Teams API Service account has been configured, buttons will appear in the in the resource account creation page to perform actions.
Administration | Settings | External Services
Option | Description |
User Name | Service account Username |
Password | Service account password |
The Service account will need to be created in Microsoft 365 and will need to have the following Microsoft 365 RBAC roles: Teams Communications Administrator and License admin.
MFA cannot be enabled on this account. We recommend creating a conditional access policy to block access to this account except for the following IP addresses:
- 40.76.157.252/32
- 40.76.158.11/32
- 40.76.158.107/32
- 40.76.158.137/32
- 40.76.158.154/32
- 40.76.159.206/32
- 52.151.200.212/32
- 52.151.201.222/32
- 52.151.201.244/32
- 52.151.202.94/32
- 52.151.202.245/32
- 52.151.202.253/32
- 52.151.203.1/32
- 52.151.203.47/32
- 52.151.202.80/32
- 52.151.203.55/32
- 52.151.203.121/32
- 52.151.202.98/32
- 52.151.202.129/32
- 52.151.202.158/32
- 52.151.203.127/32
- 52.151.203.131/32
- 52.151.203.171/32
- 52.151.203.195/32
- 52.151.203.219/32
- 52.151.204.62/32
- 52.151.204.196/32
- 20.62.185.126/32
- 20.62.186.138/32
- 20.62.187.154/32
- 20.49.104.18/32
Last modified 1mo ago