# Teams API Service Account

{% hint style="info" %}
This is an optional configuration that can be enabled to simplify queue and IVR resource account setup. If a Teams API Service account has been configured, buttons will appear in the in the resource account creation page to perform actions.
{% endhint %}

Administration | Settings | External Services

| Option    | Description              |
| --------- | ------------------------ |
| User Name | Service account Username |
| Password  | Service account password |

{% hint style="warning" %}
The Service account will need to be created in Microsoft 365 and will need to have the following Microsoft 365 RBAC roles:  Teams Communications Administrator and License admin.
{% endhint %}

**MFA cannot be enabled on this account.** We recommend creating a conditional access policy to block access to this account except for the following IP addresses for the data center location of your Landis Contact Center organization.

{% tabs %}
{% tab title="North America" %}
• 20.121.105.156
\
• 20.121.105.246
\
• 20.121.106.62
\
• 20.121.106.73
\
• 20.121.108.124
\
• 20.84.3.60
\
• 172.210.89.204
\
• 20.237.9.17
\
• 20.237.9.77
\
• 20.237.9.238
\
• 20.237.10.209
\
• 20.237.11.6
\
• 20.237.11.12
\
• 20.237.11.27
\
• 20.237.11.33
\
• 20.237.11.36
\
• 20.237.11.39
\
• 20.237.11.82
\
• 20.237.11.94
\
• 20.237.11.103
\
• 20.237.11.105
\
• 20.237.11.114
\
• 20.237.11.124
\
• 20.237.11.168
\
• 20.237.11.173
\
• 20.121.111.131
\
• 20.237.11.242
\
• 20.237.12.47
\
• 20.237.12.57
\
• 20.237.12.83
\
• 20.121.105.93
\
• 20.119.8.21
{% endtab %}

{% tab title="EMEA" %}

* 20.166.208.247/32
* 20.166.209.166/32
* 20.166.210.4/32
* 20.166.210.25/32
* 20.166.210.32/32
* 20.166.210.232/32
* 20.166.212.162/32
* 20.166.212.168/32
* 20.166.212.178/32
* 20.166.212.191/32
* 20.166.212.199/32
* 20.166.212.207/32
* 20.166.212.241/32
* 20.166.212.254/32
* 20.166.213.2/32
* 20.166.213.18/32
* 20.166.213.27/32
* 20.166.213.31/32
* 20.166.211.44/32
* 20.166.211.64/32
* 20.166.211.68/32
* 20.166.211.212/32
* 20.166.212.1/32
* 20.166.212.5/32
* 20.166.212.30/32
* 20.166.212.32/32
* 20.166.212.59/32
* 20.166.212.64/32
* 20.166.212.68/32
* 20.166.212.81/32
* 20.166.212.87/32
* 20.166.212.94/32
* 20.166.212.97/32
* 20.166.212.98/32
* 20.166.212.148/32
* 20.166.212.151/32
* 20.166.212.162/32
* 20.166.212.168/32
* 20.166.212.178/32
* 20.166.212.191/32
* 20.166.212.199/32
* 20.166.212.207/32
* 20.166.212.241/32
* 20.166.212.254/32
* 20.166.213.2/32
* 20.166.213.18/32
* 20.166.213.27/32
* 20.166.213.31/32
* 20.166.213.50/32
* 20.166.213.97/32
* 20.166.213.113/32
* 20.166.213.138/32
* 20.166.213.157/32
* 20.166.213.161/32
* 20.107.224.3/32
  {% endtab %}
  {% endtabs %}