Landis Contact Center for Microsoft Teams

About
Getting Started
Setup
Daily Usage
- Agent
- Supervisor / Manager
Analytics & Reports
Administration
Maintenance
Appendix
Definitions
- [Contact Center] Service
- [Contact Center] Organization
Service Health
- Current Incidents
- Incident Reports
Feature Highlights
What's new in Contact Center

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Daily Usage

Agent

a user that is primarily receiving calls

My Settings Agent Panel Transferring Calls

Last updated 1 year ago

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