External Recording/audio prompt Storage

Call recordings and audio prompts can be configured to be stored in your own Azure blob storage.

Administration | Settings | External Services | Recording Storage Location

Copy the connection string from your Azure blob storage account (See screenshot below).

Paste the connection string into the Storage Account Connection String field.

After changing the recording storage location, all previous recordings and audio prompts will become unavailable. Audio Prompts will need to be recreated or uploaded again.

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