Queue Routing Type

Attendant (Only supported with Landis Attendant Console as the Teams endpoint)	All calls will alert all agents at the same time (Even when agent is connected to a call). See prerequisite below.
Serial	Available agents are alerted one at a time, starting with the first agent on the list.
Parallel	All available agents are alerted at the same time. See prerequisite below.
Round Robin	Available agents are alerted one at a time, equally distributed across all agents.
Longest Idle	Available agents are alerted one at a time, longest idle agent first to least longest idle.

If using Parallel or Attendant routing, the below Teams PowerShell command is required to be ran for optimal agent experience. Select the data center location of your Landis Contract Center location and run the PowerShell command.

North America

Set-CsApplicationMeetingConfiguration -AllowRemoveParticipantAppIds @{Add="341e195c-b261-4b05-8ba5-dd4a89b1f3e7"}

EMEA