Presence API Service Account

This is an optional configuration that can be configured to enable Teams Presence based routing.

Administration | Settings | External Services

Option

Description

User Name

Service account Username

Password

Service account password

MFA cannot be enabled on this account. We recommend creating a conditional access policy to block access to this account except for the following IP addresses for the data center location of your Landis Contact Center organization.

• 20.121.105.156 • 20.121.105.246 • 20.121.106.62 • 20.121.106.73 • 20.121.108.124 • 20.84.3.60 • 172.210.89.204 • 20.237.9.17 • 20.237.9.77 • 20.237.9.238 • 20.237.10.209 • 20.237.11.6 • 20.237.11.12 • 20.237.11.27 • 20.237.11.33 • 20.237.11.36 • 20.237.11.39 • 20.237.11.82 • 20.237.11.94 • 20.237.11.103 • 20.237.11.105 • 20.237.11.114 • 20.237.11.124 • 20.237.11.168 • 20.237.11.173 • 20.121.111.131 • 20.237.11.242 • 20.237.12.47 • 20.237.12.57 • 20.237.12.83 • 20.121.105.93 • 20.119.8.21

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