Users
This is where you enabled Azure AD users for contact center.
Navigate to Configuration | Users | Edit
Field
Description
Name
Name of user
Surname
Surname of user
Email Address
Email address of user
Phone Number
Phone number of user
Username
Username of user
Password
Set password for user account
Change Password on next login
Will prompt user to change password next time the user logs into contact center
Send Activation Email
Sends contact center activation email to user
Active
If enabled, user can log into Contact center. If disabled, user is denied access
Lockout enabled
Enables password lockout policy
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