# Wrap Up Answers Navigate to Analytics & Reports | Wrap-up Answers | Select a wrap-up question set For report options (e.g., filtering), See [Report Options](/appendix/report-options.md) | Column | Description | | ------------- | ---------------------------------------------------------------------------------- | | "..." | Button that displays actions that can be performed on that record. | | Start | Start date/time of call. | | End | End date/time of call. | | When | Start time of call in relation to the current date/time. | | Caller Name | Name of caller | | Caller Number | Number of caller | | Agent | Name of agent that connected with the caller. | | Queue | Name of Queue | | Wait Time | Amount of time the caller has waited in the queue before connecting with the agent | | Talk Time | Amount of time the agent and caller were connected. | | Question 1 | Question 1 Wrap-up answer | | Question 2 | Question 2 Wrap-up answer | | Question 3 | Question 3 Wrap-up answer | | Question 4 | Question 4 Wrap-up answer | | Question 5 | Question 5 Wrap-up answer | | Scenario Id | Microsoft Teams Call ID | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://cc.docs.landis.cloud/reports/wrap-up-answers.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.