# Wallboards Navigate to Wallboards | Select a wallboard {% hint style="info" %} Wallboards display data for today and will reset at midnight. {% endhint %} | Column | Description | | ------------------- | -------------------------------------------------------------------------------- | | In Queue | Total number of calls in Queue | | Ringing | Number of calls alerting an agent | | Live | Number of calls currently connected to an agent | | Longest In Queue | Time the longest waiting call has been waiting in queue | | Service Level | Percentage of calls that have met the specified service level | | Agents Signed In | Number of agents currently signed into the queue | | Agents Available | Number of agents that are signed into the queue and in an available agent status | | Calls | Total number of calls for today | | Avg Handle | Average handle time of calls for today | | Abandoned | Number of Abandoned calls for today | | Requested Callbacks | Number of callers that have requested a callback that have not been completed. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://cc.docs.landis.cloud/reports/wallboards.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.