> For the complete documentation index, see [llms.txt](https://cc.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cc.docs.landis.cloud/maintenance/delete-stuck-live-calls.md).

# Delete Stuck Live Calls

Sometimes calls may become stuck due to unexpected events. To clear these calls:

Navigate to Contact Center Live Status | Live Calls

Select the appropriate call and click Complete Call.

{% hint style="warning" %}
Users will need the "Complete Call" permission in a data access policy assigned to the queue.
{% endhint %}


---

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