> For the complete documentation index, see [llms.txt](https://cc.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cc.docs.landis.cloud/setup/setup-users.md).

# Set Up Users

Users that will act as administrators, managers, or agents will need to be added as users in the contact center.

Navigate to Configuration | Users | Add | Search and select user | Select | Edit user settings (optional) | Save

The new user should now appear in the list of users. See [Users](/administration/users.md) for more details.

{% hint style="warning" %}
User's that are receiving call from Landis Contact Center queues or IVRs are required to be enabled for Teams voice (Enterprise Voice Enabled).
{% endhint %}

{% hint style="info" %}
Only users that are marked active will be able to log into the contact center.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://cc.docs.landis.cloud/setup/setup-users.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.