> For the complete documentation index, see [llms.txt](https://cc.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cc.docs.landis.cloud/reports/home.md).

# Home

{% hint style="warning" %}
**Dashboard Transition:**

The Dashboard will replace the Home page. All future investments will now be accessible on the Dashboard, with the Home page in maintenance mode.
{% endhint %}

Navigate to Home

The reports below can be filtered by selecting date/time range and/or by organization units. These controls are located on the top right corner

| Column                    | Description                                                                                                                                                                                                                                                                                                                                                                                                                        |
| ------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Queue Interactions Chart  | This chart shows the total number of Interactions for your queues. This does not include direct calls. This chart can be helpful for seeing which queues are receiving the most or least Interactions. The number of interactions will vary depending on the filter you have selected in the upper right corner of the screen.                                                                                                     |
| In Out Chart              | This chart represents the total number of inbound and outbound Interactions in your organization. If you have recording enabled, all interactions are being tracked including direct inbound/outbound calls. The number of interactions will vary depending on the filter you have selected in the upper right corner of the screen.                                                                                               |
| Leaderboard               | This chart represents the agent with the largest Interaction count (Total Inbound Direct Calls + Total connected Interactions). The Average Handle Time is also displayed here. This can be helpful with getting an idea of which team member is handling the most interactions and finding their average handle time. The statistics will vary depending on the filter you have selected in the upper right corner of the screen. |
| Interactions By Day Chart | This chart represents the total number of Interactions in a day-by-day format. This gives you a snapshot of the volume in a given period. The statistics will vary depending on the filter you have selected in the upper right corner of the screen.                                                                                                                                                                              |

{% hint style="info" %}
If no data or not all data is shown on the charts, review the user's data access policies. See [Organization Units](/administration/organizational-units.md)
{% endhint %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://cc.docs.landis.cloud/reports/home.md?ask=<question>&goal=<endgoal>
```

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