Recordings

Navigate to Analytics & Reports | Recordings

Displays a list of calls that were recorded. Recordings call be played from this report.

ColumnDescription

"..."

Button that displays actions that can be performed on that record.

Direction

Direction of call (Inbound/Outbound).

Start

Start date/time of call.

End

End date/time of call.

When

Start time of call in relation to the current date/time.

Caller Name

Name of caller.

Caller Number

Number of caller.

Callee Name

Name of user that received the call.

Callee Number

Number of user that received the call.

Length

Length of call/recording

OU

Displays the organization unit where the call detail record is stored.

Recording Mode

Call setting policy recording mode that was configured for the OU object.

Recorded User

User principle name of recorded user.

Recording

Recording playback

Scenario Id

Microsoft Teams Call ID

Recording File Reference

Recording folder and file name in Azure blob storage.

Last updated