> For the complete documentation index, see [llms.txt](https://cc.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cc.docs.landis.cloud/daily-usage-personas/supervisor-manager/monitor-live-calls.md).

# Monitor Live Interactions

Live interactions can be monitored by selecting Live Status | Live Interactions or Queue Status | Select queue | Interactions tab.  The Supervisor can see call details by selecting the ![](/files/eeBSFXBBo00qeTABsrLY) button on the Interaction record. The following actions can be performed on calls:

* [Call Barge](/daily-usage-personas/supervisor-manager/monitor-live-calls/call-barge.md)
* [Pick Call](/daily-usage-personas/supervisor-manager/monitor-live-calls/pick-call.md)
* [Listen In](/daily-usage-personas/supervisor-manager/monitor-live-calls/listen-in.md)
* [Whisper In](/daily-usage-personas/supervisor-manager/monitor-live-calls/whisper-in.md)

{% hint style="info" %}
If interactions do not appear in Live Interactions or Queue status, the user may not have a data access policy to view this data.  The same applies if the barge, listen in, whisper in, or call pick button does not appear on a call.
{% endhint %}


---

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