Integration Permissions

Landis Contact Center - Authentication

(Required)

https://login.microsoftonline.com/common/adminconsent?client_id=c22c3a9e-5d2c-4177-8ea1-1c53c5af36b8login.microsoftonline.com

Delegated:

User.Read: Sign in and read user profile

email: View users' email address

Landis Contact Center - Media

(Optional) Required for recording

Select the tab for the data center location of your Landis Contact Center organization.

North America

https://login.microsoftonline.com/common/adminconsent?client_id=3a08b250-02ce-4316-94f7-069f4ae0c41blogin.microsoftonline.com

EMEA

Delegated:

User.Read: Sign in and read user profile

Application:

Calls.AccessMedia.All: Access media streams in a call as an app

Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app

Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app

Calls.JoinGroupCall.All: Join group calls and meetings as an app

Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest

User.Read.All: Read all users' full profiles

Landis Contact Center - Platform

(Required)

Select the tab for the data center location of your Landis Contact Center organization.

North America

https://login.microsoftonline.com/common/adminconsent?client_id=341e195c-b261-4b05-8ba5-dd4a89b1f3e7login.microsoftonline.com

EMEA

Delegated:

User.Read: Sign in and read user profile

Presence.Read.All: Read presence information of all users in your organization

Application:

Calls.AccessMedia.All: Access media streams in a call as an app

Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app

Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app

Calls.JoinGroupCall.All: Join group calls and meetings as an app

Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest

User.Read.All: Read all users' full profiles

Landis Contact Center - TeamsConfig

(Optional) Required for creating resource accounts in Landis Contact Center.

https://login.microsoftonline.com/common/adminconsent?client_id=05c3e7fe-59c1-4d68-b334-336aa7ed4b64login.microsoftonline.com

Delegated:

Skype and Teams Tenant Admin API: Access Microsoft Teams and Skype for Business data as the signed in user

User.Read: Sign in and read user profile

User.Read.All: Read all users' full profiles

User.ReadWrite.All: Read and write all users' full profiles

Directory.Read.All: Read directory data

Directory.ReadWrite.All: Read and write directory data

Landis Chat Bot

(Optional) Required for web chat.

https://login.microsoftonline.com/common/adminconsent?client_id=d3d33ff7-dcd7-4073-8942-49c144b66a7alogin.microsoftonline.com

Application:

TeamsAppInstallation.ReadWriteAndConsentSelfForChat.All: Allow the Teams app to manage itself and its permission grants for all chats

AppCatalog.Read.All: Read all app catalogs

OnlineMeetings.ReadWrite.All: Read and create online meetings

ChatMember.ReadWrite.All: Add and remove members from all chats

TeamsAppInstallation.ReadWriteSelfForUser.All: Allow the app to manage itself for all users