Integration Permissions
Landis Contact Center - Authentication
(Required)
Delegated:
User.Read: Sign in and read user profile
email: View users' email address
Landis Contact Center - Media
(Optional) Required for recording
Select the tab for the data center location of your Landis Contact Center organization.
Delegated:
User.Read: Sign in and read user profile
Application:
Calls.AccessMedia.All: Access media streams in a call as an app
Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app
Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app
Calls.JoinGroupCall.All: Join group calls and meetings as an app
Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest
OnlineMeeting.Read.All: Read online meeting details
OnlineMeetings.ReadWrite.All: Read and create online meetings
User.Read.All: Read all users' full profiles
Landis Contact Center - Platform
(Required)
Select the tab for the data center location of your Landis Contact Center organization.
Delegated:
User.Read: Sign in and read user profile
Presence.Read.All: Read presence information of all users in your organization
Application:
Calls.AccessMedia.All: Access media streams in a call as an app
Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app
Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app
Calls.JoinGroupCall.All: Join group calls and meetings as an app
Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest
OnlineMeetings.Read.All: Read online meeting details
OnlineMeetings.ReadWrite.All: Read and create online meetings
User.Read.All: Read all users' full profiles
Landis Contact Center - TeamsConfig
(Optional) Required for creating resource accounts in Landis Contact Center.
Delegated:
Skype and Teams Tenant Admin API: Access Microsoft Teams and Skype for Business data as the signed in user
User.Read: Sign in and read user profile
User.Read.All: Read all users' full profiles
User.ReadWrite.All: Read and write all users' full profiles
Directory.Read.All: Read directory data
Directory.ReadWrite.All: Read and write directory data
Landis Chat Bot
(Optional) Required for web chat.
At this time chat queues are only supported for Landis Contact Center organizations hosted in North America.
Application:
TeamsAppInstallation.ReadWriteAndConsentSelfForChat.All: Allow the Teams app to manage itself and its permission grants for all chats
AppCatalog.Read.All: Read all app catalogs
OnlineMeetings.ReadWrite.All: Read and create online meetings
ChatMember.ReadWrite.All: Add and remove members from all chats
TeamsAppInstallation.ReadWriteSelfForUser.All: Allow the app to manage itself for all users
Last updated
Was this helpful?