# Microsoft Azure Cognitive Services

Navigate to Administration | Settings | External Services

Contact Center uses Microsoft Azure Cognitive Services to provide sentiment for calls.  Specifically, Contact center leverages two Azure services to provide sentiment, Speech and Text Analytics. As part of the Contact Center trial, 1000 API calls will be provided per tenant. To continue using the sentiment feature, both Azure services will need to be setup in your Azure tenant and the API Keys entered into the correct field in Contact Center.

{% hint style="info" %}
Note: Microsoft Azure Cognitive Services are a billable service and enabling this will be a cost to your Microsoft Tenant. Be aware of the billing charges that will result.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://cc.docs.landis.cloud/appendix/microsoft-azure-cognitive-services.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
