Web Chat
Last updated
Last updated
At this time Webchat is only supported for Landis Contact Center Organizations hosted in North America.
Choose where you want to host your chat widget.
Queues & IVRs | Connectors | Chat Links | Add
Name
Name of Chat Link
Description
Description of Chat Link (Optional)
Interaction Object
Name of chat queue where the chats will be handled
Service Account Id
Entra object ID of Service account created in step 2 of setup
Hostnames
Hostname of website
Save the chat link
Select the chat link created above | Edit
Use the code supplied in the Widget Information block to implement web chat on your website.