# Set Up Queue or IVR Resource Account

There are two ways to create Queue or IVR resource accounts:

* Teams Admin Center and Teams PowerShell
* Landis Contact Center and Teams PowerShell (Requires [Teams Service Account](https://cc.docs.landis.cloud/appendix/teams-api-service-account))

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At least one resource account is required to be associated with each IVR or Queue.
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For Skype for Business hybrid environments, see [Skype for Business hybrid](https://cc.docs.landis.cloud/appendix/skype-for-business-hybrid)
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